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Shipping & Returns

To ensure that your order reaches you quickly and leaves our warehouse in the same condition, we will ship as soon as possible with all the courier company delivered good reputation. So you can be sure that the order, the signature will be required to pay.

Note that for an order contains multiple projects, you can receive more than one package.

Your order will be delivered to you from Monday to Friday, except holidays.

Unfortunately, we can not guarantee delivery times.

For most of the mainland UK and Northern Ireland address, your order usually after work with you in 2-4 working days for delivery Payment Date. In periods of high demand can take longer.

Deliveries to remote areas such as the Highlands and islands, may require 3-5 additional days.

International Standard

For our international standard (zone A) Delivery We use DHL International. Please allow up to three business days for your order to reach you.

Please note that the rates on this website contains only VAT Italian, was to pay all orders. Some international deliveries depend on local taxes and customs fees, it is your responsibility.

Previous
Our policy for 30 days. If 30 days have passed since you bought it, unfortunately we are unable to offer a refund or replacement for you.

In order to get a reward, you need to be your project is not used, and you must get the same situation. It must also be in its original packaging.

Other products can not be recycled:
* Customized items engraved

To facilitate your return, we need a receipt or proof of purchase.

Please send your order to the manufacturer.

There are some cases only partial repayment in certain circumstances entitled to (if applicable)
In this book are clear signs
Each item in its original condition, damaged or not because of our faulty component.
Each item more than 30 days after birth, then returned

Refund (if applicable)
Once your return receipt and inspection, we will contact you by email to let you know that we received your return. We approved or rejected by the repayment of notification. If approved, the refund will be processed and a credit will be applied automatically to the credit card or the original method of payment within a specified number of days.

Refund late or missing (if applicable)
If you have not received your refund, please check again your bank account.
Then, contact the credit card company, it may take some time, it will refund to be released officially.
Then you will get from your bank. They tend to have issued a refund before processing a time.
If you do all this, you can still have not received a refund, please contact:

Sale items (if applicable)
Only regular priced items can be returned, selling items unfortunately, it can not be repaid are.

She is responsible for paying the returning items to your shipping costs. Transport costs are not refundable. If you receive a refund, return shipping fee will be deducted from your refund.

Depending on where you live, the time to get your product in order to exchange contact with you may be different.

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